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Tag Archives: APP

Jan 14

Ajax Pro Desktop. Today, more and more people begin to appreciate the need for integrated housing protection. Reliable door and window grating represents the first barrier. A security system that provides control over the environment and informs about events represents the second barrier. If an incident occurs, it needs to be responded to immediately and as effective as possible. Professional monitoring services’ unchallenged in this field.

Demand breeds supply — the number of new security and service companies that ensure protection of a specific area of a city, residential compound or cottage estate is growing. They rely on new technologies, and efficiency, quality of service, and reliability represent the key success factors of their business. People are willing to pay for such security services.

Ajax fits perfectly into the new security business model — users love it and it has proven its reliability to professionals. Because of such advantages as quick installation, remote administration, simple service, and ultra-high reliability, more and more security companies choose Ajax as its standard equipment. The Ajax applications for smartphones and computers have already saved thousands of hours for installers and engineers.

Ajaxs’ aim is to offer a comprehensive solution to ensure the protection of a residential area — hundreds of private houses or thousands of apartments with professional monitoring and effective response around the clock. The updated Ajax PRO Desktop application is the right solution.

New features

Starting a monitoring service based on a standard console software requires careful preparation. A new company needs to set up equipment, adapt the application, and train its staff. However, these are not all the difficulties. Every facility will have to connect to the console manually. There is no way to automate this procedure.

In October 2017, Ajax released a mobile application: Ajax PRO: Tool for Engineers, and half a year later, they released a version for computers — Ajax PRO Desktop. The programs are accompanying the Central Monitoring Station (CMS) simplifying the management of the Ajax security systems for installers and engineers.

Today, Ajax present the monitoring feature in Ajax PRO Desktop. The application allows the operator to process alarms arriving from up to 2500 facilities, configure security systems remotely, perform detector adjustment at the customers’ requests, and manage access rights. Facilities are connected automatically in just a few minutes and no additional settings are required. There’s nothing superfluous in Ajax PRO Desktop. A short briefing’s enough to get started.

Ajax PRO Desktop is a free alternative to the Central Monitoring Station for security and service companies that ensure safety of residential compounds and cottage estates.

Implementation of monitoring
is a simple task

Having chosen the Ajax PRO Desktop as a monitoring solution, you do not need to spend time setting up the application and security systems as well as transfer information manually. You can just log into the administrator account, request access to the hubs, and specify the addresses of the facilities.

Thanks to the Ajax Cloud server, all Ajax applications contain up-to-date information about the security systems: composition of devices, settings, user rights, and events.

Connecting the security system featuring 5
detectors to the monitoring program

Central Monitoring Station (CMS) applicationAjax PRO Desktop featuring monitoring function
Connection procedure14 minutes 1. Set up monitoring at the central monitoring station.
2. Create a facility card at the CMS.
3. Describe the detectors.
3 minutes 1. Invite the PRO user.
2. Fill in the facility address and description.
Employees involved2 persons Engineer at the site and CMS operator.1 person Ajax PRO Desktop operator.
Error probabilityHigh The facility profile in the CMS is filled in manually.Excluded Data is synchronized between the Ajax applications.

What can Ajax PRO Desktop do?

Using the Ajax PRO Desktop application, a single operator of security or service company can manage up to 2500 Ajax security systems.

The monitoring functions open in a separate window and don’t block other features of the Ajax PRO Desktop application. By monitoring security system events, you can change their settings, manage access rights, and view the statuses of the guarded facilities.

The event window is as informative as possible and provides filtration by types of alarms, malfunctions, general events, and security events. Each type of events assigned a specific color, which simplifies navigation:

How does the system respond to alarms?

When a guarded facilitys trespassed, caught on fire or is flooded, the operator receives an audible notification of an event in Ajax PRO Desktop. All the necessary information is available in the Alarm handling menu:

  • Where exactly the incident occurred.
  • What caused the alarm: entrance door opening detector and subsequent movement in the hallway detected trespass; smoke detected in the kitchen; alarm button is pressed in the application or on the keyfob; the user was forced to enter the code, etc.
  • The real-time update of the facility security system event history.
  • Who are the users of this security system and their contacts.

What happens?

The operator sends an alarm to the rapid response teams by radio or other means adopted by the company. He/she reports on the nature of the event — this affects how exactly the security guards will act. If there is reason to believe that residents are in danger, it is crucial to get to the apartment (house) as fast as possible. In the event of a robbery, it makes sense to cordon off the building first and check for suspicious vehicles nearby. The best way to prevent flooding is to shut off the water supply to the floor or the building.

Having notified the rapid response team, the operator contacts the security system users and reports on the measures taken.

The Ajax PRO Desktop marks the alarms as processed and supplements them with comments from the operator and the security guards. This occurs once problems resolved. Comments, together with the information about the time of alarm reading and processing stored in the event history, will be useful in the case of client’s complaints.

The Ajax PRO Desktop applications designed for macOS, Windows 7/8/10. Minimum computer requirements:

CPUIntel / AMD 1.2 GHz
GPU3D accelerator
RAM2 GB
ROM400 MB
Jan 06

AJAX Wireless Alarm System. The Professional Grade wireless security system meets the strictest security demands. Ajax propietary technology, devices and production have proven theur reliability in independent laboratoy tests in Europe. Earning certification reserved for the most trustworthy professional security systems.

AJAX Wireless Alarm System

No wires. No worries

Ajax looks more like a smart gadget rather than a piece of complicated security equipment. No hard sell or lenghty consultations, Ajax is easy to understand. It provides the opportunity to protect property from intruders, fire, and leakage, allows you to connect IP cameras for monitoring and turn on home appliances, all remotely with a few taps from your smartphone. More than 200,000 people all over the world have entrusted the security of their property to the Ajax Wireless Security System.

AJAX Wireless Alarm System

AJAX Wireless Alarm System can connect to devices of up to 2,000 metres away, making it suitable for apartments, houses and commercial premises. Devices can operate for up to 7 years on the bundled batteries, which come complete with all devices. Installers can configure them remotely via the app, providing effortless maintenance.

The Ajax system offers effortless maintenance and can also be effortlessly installed. The average time for a full system installation and configuration, consisting of 9 devices, is just 26 minutes!

The secuirty system is managed through the free apps, available for the installer and end user. The Hub Operating System will receive regular updates for free adding new features. All users authorized to operate the system receive notifications of any significant events. Via push notifications, SMS and calls. A trusted central station may also monitor the system to alert security or police for the end user.

Shop our full product range on Ajax Wireless Alarm Systems here.

You can find more information and FAQ on Ajax Systems website here .

Aug 24

setup the EZView App

Setup of the EZView App for remote viewing only takes a few minutes. Just download the app and scan a QR code!

  1. Right click the screen and go to main menu. Click “System” tab, then select “Network” tab. Now enable DHCP by checking the tick box.
  2. Click “EZCloud” tav along top of the sceeen. Enable EZCloud by checking tick box. Then download EZView app on device.
  3. Once app is installed, create account and ensure region is correct. Log into your account on the app, then tap “Devices”.
  4. On the next screen, tap “+ADD”
  5. Tap “Scan” to open the QR Code Scanner
  6. Scan QR Code from EZCloud tab of NVR.
Aug 15

How to setup Hik-Connect

Hik-Connect is a new platform from Hikvision designed to make setting up remote access quicker and easier than using a DDNS or static IP. With this setup guide, you will no longer need any port forwarding. It’s as easy as registering your customer an account, then scanning the QR code on the recorder.

Before you start you’ll need your customer’s email address or mobile number, you’ll need access to their chosen email or phone to receive a verification code, and you’ll need access to the NVR or DVR.

Setting up the recorder

1. First, gain access to the DVR/NVR
2. Right click and navigate to Menu>Configuration>Network>Platform Access, and tick the Enable box
3.Now, you’ll need to read and accept the terms and conditions.
4. When prompted, set a Verification code.  This can be any alpha-numeric code between 6 and 12 characters
5. The Status will now show Online.  If not, please see troubleshooting at the end of this guide.

Setting up the Hik-connect app

6. From yours or the customers phone, download the Hik-Connect App from the App store or Google Play
7. Once installed, open the app and you’ll see the login screen. Tap on Register to proceed.
8. Follow the on screen instructions to setup a Hik-connect account. You will need to verify the account by using a valid email address or phone number

10. You have now registered the Hik-Connect account. Make a note of the username and password. These login details will need to re-enter if their phone is reset, the app is reinstalled, or they want to use Hik-connect on another device.

Adding the recorder

11. Now, the app will take you to the device addition prompt.. Click the + symbol to add a device and the phones camera will open.
12. Now on the recorder navigate to the Platform Access page, right click and go to Menu>Configuration>Network>Platform Access.
13. Scan the QR code with the phones camera.
14. If prompted, enter the verification code you created and skip the port settings
15. The cameras connected to the recorder will now be visible on the mobile Hik-Connect app.  Select the camera you want to view and click Start Live View

Troubleshooting

I haven’t received a verification code: Please check your spam folders and email filters. If the problem persists consider registering with a different email or mobile number.

Hik-Connect status appears offline: Ensure that the ‘Platform Access’ page has the enable box ticked and that your unit maintains a working internet connection. Verify that the network settings accurately match the network you’re connected to.

I get a message saying the device is already registered: Devices can only be added to a single account. To view the device on multiple phones or tablets, you just need to install Hik-Connect app, and then log in with the details of the Hik-Connect account the device is registered to.

I don’t have an option for platform access: Please contact your supplier/installer with your device’s serial number and current firmware version as the unit may need a firmware update. You can find this information in the ‘Maintenance’ menu.

To view more blog post from Videplus, please click here.

May 09

OCULi Wireless PIR Camera

OCULi is a product range of battery powered wireless, PIR motion sensors which have integrated colour/monochrome cameras and infrared illuminators. These products provide rapid video verification of alarm events using the mobile phone 3G network. A dedicated cloud server and web portal provides a full monitoring system as well as an easy way to set up and control the detectors. Alarms and alerts are sent to the OCULi mobile phone app as Push Notification as an alternative means of monitoring.

System Overview

OCULi uses the mobile phone 3G network and can be sited anywhere there is a network signal available. Simply sign up to SIM usage on a rolling monthly contract and you are ready to go. (SIM price includes the use of the cloud server). Images are streamed over 3G giving exceptional speed and quality of delivery. Connection time to the network using our roaming SIM is fast and non network specific so the strongest signal will always be used. All video & data is stored on the SD card and cloud server until it is deleted by the user.

Superior VGA 640×480 colour video starts filming in just a few milliseconds after detection ensuring that events are not missed. Unrivalled monochrome night-time clarity is achieved using powerful IR LED lighting.

PIR detection range is 15 metres x 90° using a Quad Pyro Sensor and falls well within the camera’s field of view of 135° to ensure detected movements remain in view. Bluetooth® facilitates easy set up using the mobile phone app to determine signal strength, camera view and PIR detection coverage. Sensitivity, pulse counting and AND gating are all configurable using the App or web portal.

Each OCULi detector is programmable to automatically set and un-set up to 3 times per day on a 7 day timer.

On site Arm/Dis-Arm can over-ride the automatic schedule by using the OCULi phone App.

Quad pyro technology minimises false alarms and ensures superior detection performance. OCULi is fully tamper protected with IR anti-masking, 3 axis inertia sensing and enclosure tampers.

TimeLine video® feature ensures that the product is working correctly and provides an extra level of surveillance.

PRODUCT IMAGES

OCULi PIR Camera Side ProfileOCULi PIR Camera

FEATURES AND SPECIFICATIONS

BASIC INFORMATION
Power requirements 2 x Lithium ER34615M cells (not supplied)
External input voltage 12 volts DC
Mobile data 3G network to dedicated cloud server
Local wireless network Long Range Bluetooth®
Battery life (estimated) 1 year + (dependent on usage)
Micro SD card specification 8gb (supplied)
SIM card specification Micro SIM
Weight 850g
Operating temperature range -20°C to +60°C
Mounting height 2.5 – 4 metres
Weather rating IP66
Warranty 2 years
DETECTOR INFORMATION
Motion detector type Passive infrared
Sensor type Quad Pyro
Lens type Fresnal
Detection range 15 metres x 90° (see diagram)
CAMERA INFORMATION
Camera sensitivity 6 volts per lux per second
Camera resolution 640×480 VGA
Colour/Monochrome
Camera lens Wide angle 135°
Video sequence 2 frames per second over 7 seconds (configurable)
LIGHTING INFORMATION
IR LED IR Frequency 850nm
IR Power 1 amp
IR Distance 15 metres
TRANSMITTED EVENT MESSAGES
Alarm output
Shock sensor
Tamper output
Anti-masking output
3 Axis orientation sensor
LOW battery
Signal strength
TimeLine Video®
Heart beat

DETECTION PATTERNS

Feb 02

Upgrading a NVR’s firmware from the EZ View App could not be simpler!  First open your EZ View App, tap the main menu, tap on the devices tab, refresh the list of devices by scrolling your finger down the screen, and a red dot will appear on any device that has a firmware upgrade available.  Tap on that device, tap on P2P Upgrade and tap Start Upgrade!

The video below shows how quick and simple it is!

Remotely upgrading a NVR’s firmware saves an engineer from having to travel to sites and upgrade firmware via USB!

Feb 02

The EZ View App is simple to use.  Features include live view, playback , PTZ controls, add devices, take snapshots, save recordings and more!

Available for Android and iOS phones

Cloud Login

  1. Enter Username and Password
  2. Add device
  3. Select a way to add
  4. Scsn QR code
  5. Tap save button
  6. Device added successfully

Live View

  1. Select device
  2. Play live view
  3. Slide to view more functions

Playback

  1. Switch to playback
  2. Select start time for playback
  3. Select device
  4. Take snapshot
  5. Save recording
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