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Tag Archives: NVR

Aug 27

Backup Footage on DMSS App

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Wondering how to backup footage on DMSS to iOS and Android devices? Follow these steps and watch along with our video to find out how!

To backup footage on DMSS App, please follow the steps below:

  1. Open the DMSS App on your device
  2. Tap the “Play” Button on the recording unit you need footage from
  3. Select the camera that was covering the area from the Live Feed screens & tap “Playback”.
    • (Please note that footage backed up on an Android or iOS Device can’t exceed 30 minutes.If the required footage duration exceeds this, complete the process locally on the NVR/XVR unit using a suitable storage device, such as a USB pen drive)
  4. Use your finger to drag the Timeline to the time you want to start the backup from. You can ‘Pinch’ the timeline with your finger & thumb to zoom on the timeline for a more accurate start / end time
  5. Once you’ve found your start time, tap the scissors icon, then tap the “Start” Icon to start clipping your footage
  6. A red line will appear showing the beginning of the footage you wish to backup
  7. You can drag the timeline to the end time of the footage you want to save and then tap the “Stop” Icon
  8. Click “OK” to save this clipped footage
  9. Tap the “Back” Icon (<) on the top left of the screen

This will bring you back to the main screen. From here:

  1. Select “Me” to open your DMSS Profile
  2. Tap “Album” to open your saved files. This is where all your footage & screenshots are stored. Review the footage to ensure it backed up correctly
  3. You can tap “Back” again to go back & save the footage on your device to be shared via Email, WhatsApp, etc…
  4. Select each file you want to save and tap the “Save” Icon at the bottom of the screen to save the files to your device
  5. Delete any files no longer needed by selecting the “Bin” icon at the bottom of the screen

Follow these steps to help you back up your footage!

Check out our YouTube channel for the latest guides and product demos for all things Dahua!

May 08

Time & Date for DST on XVR / NVR Units

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Wanting to set the date & time for DST (Daylight Saving Time) on a Dahua XVR / NVR Unit? Have a look at this quick guide for further information and a step by step guide!

Setting date and time on NVR / XVR:

  1. Open the main menu of the NVR / XVR you are working on
  2. Click “System” and the General Tab will open. Now click the “Date & Time” Tab
  3. Set your Time Zone from the Dropdown Menu, along with the display format you’d like it to be shown in
  4. Enable “Daylight Saving Time” by clicking the DST checkbox
  5. Select “Week” as the Type and set the Start Time to the Last Sunday in March at 01:00am
  6. Set the End Time for the Last Sunday in October at 02:00am
  7. Enable “NTP” by clicking the checkbox and set the Server Address as “time.windows.com”. You can use whichever NTP Server you are comfortable with
  8. Remember to click “Apply” to save these settings.

Now we will do the same on the DMSS App:

  1. Open the DMSS App
  2. Tap the 3 dots on the Recorder you are currently working on, then tap “Device Details”
  3. Scroll down the options until you see the “Time Zone” option
  4. Tap “Time Zone”, select your time zone, & enable DST by tapping the slider
  5. Set the Start & End Time of your DST. This will be identical to what you set on the NVR / XVR.
    • Start: Last Sunday March 01:00am
    • End: Last Sunday October 02:00am
  6. Tap “Save” in the top right hand corner and that’s it!

Your time will now update automatically when the clocks go forward and backward an hour throughout the year. You have sucessfully set the time & date for DST.

Aug 15

How to setup Hik-Connect

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How to setup Hik-Connect

Hik-Connect is a new platform from Hikvision designed to make setting up remote access quicker and easier than using a DDNS or static IP. With this setup guide, you will no longer need any port forwarding. It’s as easy as registering your customer an account, then scanning the QR code on the recorder.

Before you start you’ll need your customer’s email address or mobile number, you’ll need access to their chosen email or phone to receive a verification code, and you’ll need access to the NVR or DVR.

Setting up the recorder

1. First, gain access to the DVR/NVR
2. Right click and navigate to Menu>Configuration>Network>Platform Access, and tick the Enable box
3.Now, you’ll need to read and accept the terms and conditions.
4. When prompted, set a Verification code.  This can be any alpha-numeric code between 6 and 12 characters
5. The Status will now show Online.  If not, please see troubleshooting at the end of this guide.

Setting up the Hik-connect app

6. From yours or the customers phone, download the Hik-Connect App from the App store or Google Play
7. Once installed, open the app and you’ll see the login screen. Tap on Register to proceed.
8. Follow the on screen instructions to setup a Hik-connect account. You will need to verify the account by using a valid email address or phone number

10. You have now registered the Hik-Connect account. Make a note of the username and password. These login details will need to re-enter if their phone is reset, the app is reinstalled, or they want to use Hik-connect on another device.

Adding the recorder

11. Now, the app will take you to the device addition prompt.. Click the + symbol to add a device and the phones camera will open.
12. Now on the recorder navigate to the Platform Access page, right click and go to Menu>Configuration>Network>Platform Access.
13. Scan the QR code with the phones camera.
14. If prompted, enter the verification code you created and skip the port settings
15. The cameras connected to the recorder will now be visible on the mobile Hik-Connect app.  Select the camera you want to view and click Start Live View

Troubleshooting

I haven’t received a verification code: Please check your spam folders and email filters. If the problem persists consider registering with a different email or mobile number.

Hik-Connect status appears offline: Ensure that the ‘Platform Access’ page has the enable box ticked and that your unit maintains a working internet connection. Verify that the network settings accurately match the network you’re connected to.

I get a message saying the device is already registered: Devices can only be added to a single account. To view the device on multiple phones or tablets, you just need to install Hik-Connect app, and then log in with the details of the Hik-Connect account the device is registered to.

I don’t have an option for platform access: Please contact your supplier/installer with your device’s serial number and current firmware version as the unit may need a firmware update. You can find this information in the ‘Maintenance’ menu.

To view more blog post from Videplus, please click here.

Feb 02

Upgrading firmware on your NVR remotely from the EZ View App!

| | UNV tips and troubleshooting| , , , , , , , , , , , , ,

Upgrading a NVR’s firmware from the EZ View App could not be simpler!  First open your EZ View App, tap the main menu, tap on the devices tab, refresh the list of devices by scrolling your finger down the screen, and a red dot will appear on any device that has a firmware upgrade available.  Tap on that device, tap on P2P Upgrade and tap Start Upgrade!

The video below shows how quick and simple it is!

Remotely upgrading a NVR’s firmware saves an engineer from having to travel to sites and upgrade firmware via USB!

Jan 26

Setting up TP Link CPE510 Access Point & Client

| | TP Link Tutorials & Tips| , , , , , , , , , , , , , , , , , , , ,

TP-Link’s Outdoor CPE access point, dedicated to reliable solutions for outdoor wireless networking applications.  With its centralized management application, it is flexible and ideal for point-to-point and point-to-multipoint applications.

  • Built-in 13dBi 2×2 dual-polarized directional MIMO antenna
  • Adjustable transmission power from 0 to 27dBm/500mw
  • System-level optimizations for more than 15km long range wireless transmission
  • TP-LINK Pharos MAXtream TDMA (Time-Division-Multiple-Access) technology improves product performance in throughput, capacity and latency performance, ideal for PTMP applications
  • Centralized Management System – Pharos Control
  • AP / Client / Repeater / AP Router / AP Client Router (WISP) operation modes
  • Passive PoE Adapter supports up to 60 meter (200 feet) Power over Ethernet deployment and allows the device to be reset remotely

The video tutorial below will show you how to successfully set up an Access Point and Client using the CPE Series.

Typical Applications:

Long-distance wireless connection by using two CPEs to build a long-distance wireless connection.  Shown in Fig.1.

Fig.1

Large-area wireless coverage using base station combined with sector antenna as the access point at the central station, and several CPEs as clients to build and a point to multi-point coverage.  Shown in Fig.2.

Fig.2.

To view more blog post from Videplus, please click here.